אנא מלאו טופס ונחזור אליכם בהקדם. תודה!
?מה זה היום -CRM

במובן הקלסי ניהול קשרי לקוחות (Customer Relationship Management) זוהי מערכת העוסקת בשווק, מכירות ושירות לקוחות ובניתוח של צורכי הלקוח באמצעות כלים שונים. מערכת CRM משלבת כאחד פעולות שיווק ללקוחות חדשים וטיפוח קהל הלקוחות הקיים. מערכת קשרי לקוחות מודרנית זה הרבה יותר! בעולם הלא פשוט שנעשה יותר מורכב טכנולוגית, CRM זה לא רק ניהול לקוחות במובן המסורתי, זה השגת תובנות עסקיות מפעילות הקודמת, שווק דיגיטלי ברשתות חברתיות, אוטומציה בתהליכי שירות יום-יומיים ועבודה במערכת מחוץ למשרד.

As a certified Cloud Solutions Provider of Microsoft, the Managesoft family of products covers Microsoft’s full spectrum of cloud solutions.

Office 365

Managesoft delivers and supports the Office 365 suite of applications provided by Microsoft which together, when planned and integrated professionally, can drive organizational Productivity. Office 365 is a cloud based suite that supports all mobile and PC devices and platforms. The suite of applications included in Office 365 is extensive and covers email, planning, tasking, events, projects, documents of all types, storage, collaboration platforms, Business Intelligence and analytics.

Dynamics 365

Managesoft delivers and supports Microsoft Dynamics 365 which is a suite of intelligent business applications, that together provide all applications needed to manage an organization. Dynamics 365, a massive family of applications, is setup based on an organizations unique needs and covers everything from Marketing, Sales, complex deliveries, Customer Service and Support, Operations, Finance, Manufacturing and Project Management. Dynamics 365 also includes fully integrated and totally customizable portals to support employees, customers, partners and communities.

Online Portals

As a part of the Dynamics 365 suite, though important enough to mention separately, Online Portals enable an organization to connect with customers and partners interactively over the Internet.

Customer self-service portals assist customers to work more productively and transparently with an organization through opening cases online, accessing online self help knowledge-bases, asking questions in forums and viewing progress of orders and billing details.

Partner portals provide an ideal platform for building strong relationships with business partners around the globe. The partner portal provides partners with everything they need from marketing resources to support, delivery follow up, billing and self help.

Microsoft Azure

Managesoft specializes in the building, deploying, and managing of organization critical applications and services on the Azure cloud computing platform and infrastructure. Azure cloud is a network of Microsoft-managed data centers situated all around the globe.

Managesoft works with Azure via Infrastructure as a Service (IaaS) and Platform as a Service (PaaS), to provide organizations with custom Software as a Service (SaaS) cloud solutions. Microsoft Azure supports all the popular programming languages and tools, including both Microsoft-specific and third-party software and platforms.

Enterprise Mobile & Security

Managesoft specializes in delivery of Microsoft Enterprise Mobile & Security (EMS) solutions pack that ensures identity driven security, controlled identification and access to an organization cloud applications, the provision and management of an organization's mobile devices and applications and protection of organizational information.